HomeApps › SnapPulse
SnapPulse · Retail

Feedback & NPS

One-tap ratings that ask why on low scores and capture contact for follow-up — with live alerts and trend reports.
Start free Live demo Read FAQ From $6/device·mo · 14-day free trial
How was your visit?92% loved it today

What it is

Run customer feedback kiosk software on any iPad, Android tablet or screen. SnapPulse collects instant feedback on a screen. A guest taps a rating; low scores can ask for a reason and capture contact so you can follow up and recover the experience. Owners get live low-score alerts and trend, benchmark and live reports — no hardware, no paper.

Best for: Restaurants, retail, clinics, gyms, events, restrooms.

Features

One-tap rating

Guests rate in a single tap with your choice of face styles.

Ask why on low scores

Low ratings show reason chips and can capture contact for recovery.

Live alerts

Get an email/Slack alert the moment a low score comes in.

Multi-question surveys

Ask more than one question when you need to.

Reports

Report, Benchmark and Live views with trends over time.

Idle branding

Your logo and an attract screen while idle.

Every setting

Everything you can configure — no surprises.

How to set it up

1

Set your question

Choose a face style and write your question(s).

2

Turn on recovery

Enable reason chips and contact capture on low scores.

3

Set alerts

Add an email or Slack webhook for instant low-score alerts.

4

Pair & watch

Pair a tablet and follow results in Report, Benchmark and Live.

Try it live

Customize a demo and watch it run inside an iPad — right in your browser, no signup.
Open the live demo →

How SnapPulse compares

See SnapPulse next to the tools you may already know.

Frequently asked questions

Do I need special hardware?

No — SnapPulse runs on any tablet, unlike hardware-based feedback buttons.

Can I recover unhappy guests?

Yes — low scores can capture a reason and contact, and alert you instantly to follow up.

Can I ask more than one question?

Yes — multi-question surveys are supported.

Can I compare locations?

Yes — group results by location and compare in Benchmark.

Explore other apps

Try SnapPulse free

Pair a screen in minutes — no card to explore.

Start free