Run AI concierge & kiosk assistant software on any iPad, Android tablet or screen. SnapGenie is an on-screen concierge grounded in your own content. It answers guests' questions using only the knowledge you provide, shows the source, and politely defers to staff when it doesn't know — so it never makes things up. It detects the guest's language, offers tappable suggested questions, and logs every question, flagging the ones it couldn't answer.
Best for: Hotels, museums, showrooms, large venues, information desks.
Responds only from your uploaded knowledge and shows the supporting snippet.
If it's not in your knowledge, it says so and offers to connect a team member.
Detects and replies in the guest's language automatically.
Auto-generates tappable starter questions from your knowledge.
Logs questions it couldn't answer so you can improve your knowledge.
See top questions, answered rate and languages.
Paste your menu, FAQ, hours and policies into the Knowledge box.
Set the assistant's name, greeting and tone.
Pair a tablet; suggested questions appear automatically.
Check the Questions tab for what guests asked and what to add.
No. It answers only from your knowledge, shows the source, and defers to staff when unsure.
Yes — it detects the guest's language and replies in it, even if your knowledge is in another language.
The Questions tab shows top questions and flags ones it couldn't answer.
Yes — it accepts both voice and text on the kiosk.